How to File a Labour Complaint Against Employer in UAE 2026: Complete Guide for Employee Rights & MOHRE Process

Dubai and the wider UAE have established one of the most transparent and employee-friendly labour systems in the world. The government, through the Ministry of Human Resources and Emiratisation (MOHRE), ensures that every worker—whether local or expatriate—enjoys fair treatment, timely salary, and a safe workplace.

But what if your employer violates your rights, delays payment, or fails to meet legal obligations? This guide explains everything you need to know about filing a labour complaint in the UAE in 2026, including MOHRE’s process, your legal rights, and what to expect after filing.

Understanding UAE Labour Laws and Employee Rights

UAE labour laws are governed primarily by Federal Decree-Law No. 33 of 2021 and its executive regulations. These laws aim to maintain a balanced relationship between employers and employees while promoting a safe and fair work environment.

The Ministry of Human Resources and Emiratisation (MOHRE) is the main authority responsible for implementing these laws, handling employment disputes, and protecting employee welfare.

In 2026, the UAE continues to enhance digital access for complaints, offering multiple online and offline channels for resolving issues quickly and transparently.

Key Provisions of UAE Labour Law Every Employee Must Know

Before you take any action, it’s crucial to understand the rights that the law grants you. Here are key highlights of UAE labour regulations in 2026:

• Employment Contracts:
  Every employee must have a fixed-term written contract not exceeding 3 years, renewable upon expiry.

• Types of Employment Models:
  Full-time, part-time, temporary, flexible, job-sharing, and remote working are recognized.

• Probation Period:
  Cannot exceed 6 months. Employers must give at least 14 days’ notice before termination during probation.

• Notice Periods:

  • 14 days if the employee leaves the UAE.

  • 30 days if joining another UAE employer.

• Working Hours & Overtime:
  Maximum 8–9 hours per day; overtime limited to 2 hours/day (max 144 hours in 3 weeks).
  Overtime pay is based on the basic salary rate.

• Grievance Policies:
  Companies with 50+ employees must maintain formal grievance and disciplinary policies.

• Maternity & Public Holiday Rights:
  Female employees are entitled to maternity leave; all employees must get official holidays as per law.

When Can You File a Labour Complaint Against Your Employer?

You have the legal right to file a labour complaint in the UAE when your employer breaches contractual terms or MOHRE regulations. Common violations include:

• Non-payment or delayed salary

• Employer withholding your passport

• Unsafe or unhealthy work environment

• Denial of public holiday or maternity leave

• Failure to issue end-of-service benefits or gratuity

• Excessive working hours beyond legal limits

• Dismissal without due notice or valid reason

If any of these apply, you can file a formal grievance through MOHRE’s complaint channels.

How to File a Labour Complaint in UAE (Step-by-Step Process)

Filing a complaint in the UAE is straightforward and can be done online, via phone, or in person. Here’s how:

Method 1: File a Complaint Online via MOHRE Portal or App

1. Visit the MOHRE e-channel portal or download the MOHRE app (available on iOS and Android).

2. Select “Register Labour Complaint” under Services.

3. Choose “Start Service” and select your complaint type.

4. Enter your details:

   • Applicant Type (Employee/Employer)

   • Work Permit Number

   • Unified Labour Number

5. Fill out the form with detailed information about your complaint.

6. Submit the form for review.

📅 Processing Time: Usually within 72 hours, a MOHRE legal advisor will contact you to discuss and mediate the issue.

Method 2: File a Complaint via MOHRE Helpline (80060)

If you prefer speaking directly to a representative:

1. Call 80060 (MOHRE Helpline).

2. Explain your concern and provide your Labour Card or Emirates ID details.

3. The representative will log your complaint and transfer it to the Department of Complaints and Advice if needed.

4. If the issue cannot be resolved through mediation, MOHRE will refer the case to UAE Labour Court for further action.

What Happens After Filing the Complaint

• A MOHRE representative contacts both parties to mediate the issue.

• If no settlement is reached within 14 days, a formal report is submitted to the Labour Court.

• The employee will then receive a reference number to track case progress.

• Court proceedings are swift, and employees are not required to pay filing fees.

Legal Remedies Available to Employees After Filing a Complaint

Depending on the case, the UAE Labour Court can grant several remedies:

• Salary recovery for unpaid wages

• End-of-service benefits and compensation

• Reinstatement if the termination was unlawful

• Compensation for damages due to illegal deductions or delayed payment

The court ensures a fair resolution while maintaining both parties’ dignity and legal rights.

Tips Before Filing a Labour Complaint in Dubai

• Always collect evidence (employment contract, salary slips, emails, messages).

• Communicate professionally with your employer before escalation.

• Use the MOHRE complaint number to track progress online.

• If possible, try to resolve internally through HR before filing formally.

• Avoid resigning without notice, as it may affect your visa status.

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Conclusion

The UAE stands firm in protecting the rights of every worker, ensuring a fair, safe, and transparent work environment. If your employer violates labour laws or withholds your dues, the MOHRE complaint system provides an efficient and accessible way to seek justice.

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